Starting in 2023, Pull-A-Part has added a "VIP Rewards" benefit to its VIP Club Membership Program (the customer loyalty program for both Pull-A-Part and U-Pull-&-Pay customers - U-Pull-&-Pay is now a Pull-A-Part Company).
Verified, active VIP Club Members are now eligible to earn VIP Rewards (3% store credit) on all qualifying retail purchases made at either Pull-A-Part or U-Pull-&-Pay stores* (a qualifying retail purchase is typically the subtotal of used auto parts purchased at a store - some exceptions apply).
VIP Club Membership accounts are "verified" when customers click a "verification link" sent to them via text message or email (according to user preference) during the enrollment process (standard message and data rates apply for SMS text messaging).
VIP Club Membership accounts are "activated" when customers setup online account access (done by setting a username and password and logging into their account).
If a VIP Club Member has not completed one or both of these steps, they may be listed as "inactive" in the VIP Club Membership system. To re-activate your VIP Club Membership account, please use the password reset feature here.
As an additional requirement for earning VIP Rewards, VIP Club Members must maintain their preferred method of contact (text messaging or email) in order to receive exclusive VIP-only coupons, discounts, and other promotional messages (typically 1-2 messages per month) - as well as to earn VIP Rewards. If a VIP Club Member opts-out of their preferred contact method (the option they chose during the registration process), they may continue to use other program benefits, but will not receive promotional messages OR be able to earn VIP Rewards. VIP Club Members may opt-in (or re-opt-in) to their preferred contact method by logging into their VIP Club account online and updating their contact preferences.
Pull-A-Part does not require text messaging or email opt-in for participation in the VIP Club Membership Program, but Members are required to remain opted-in to their preferred contact method to qualify for VIP Rewards and to receive monthly promotional text messages or emails (again, standard message and data rates apply for text messages).
VIP Rewards have no monetary value beyond store credit. VIP Rewards are issued at 3% of the value of qualifying retail purchases made at either participating Pull-A-Part or U-Pull-&-Pay locations. The VIP Rewards Credit is calculated on the subtotal price of used auto parts purchased (after any discount and before any taxes or fees are applied).
VIP Club Members must use their VIP Club Membership at the time of purchase in order to earn a VIP Reward (VIP Rewards will not be issued retroactively after the time of purchase). VIP Club Members may present their digital VIP Club Membership Card (available online by logging into the VIP Club Member account) or a Member may ask a store associate to lookup their VIP Club Membership at the time of purchase (and to apply their purchase to their VIP Club Membership at the time of purchase).
The VIP Reward for qualifying purchases is displayed on the retail receipt and digital copies of receipts are available in the VIP Club Member's account online. Any VIP Rewards store credit will be displayed as "VIP Rewards Credit" in the "Credits" section of the VIP Club Member's account online.
VIP Club Members may not earn VIP Rewards credit on the purchase of used cars at locations that sell used cars, but VIP Rewards store credit may be applied towards the purchase of used cars at participating locations. For a list of locations that currently sell used cars, please visit https://www.pullapart.com/used-cars/.
VIP Club Members may not earn VIP Rewards credit on purchases made using VIP Rewards (you cannot earn additional VIP Rewards on purchases made using store credits - including VIP Rewards Credit).
Bulk Buyers and/or Commercial Customer Limitations
Bulk buyers and/or commercial customers (including all businesses) are prohibited from earning VIP Rewards store credit. This applies to any customer that has an existing discount or preferred pricing agreement with Pull-A-Part or U-Pull-&-Pay, a Pull-A-Part Company. All bulk buyers and/or commercial customers are prohibited from earning VIP Rewards store credit. Violation of this requirement may result in termination of a customer's VIP Club Membership account, VIP Rewards, or any commercial agreement between a business and Pull-A-Part or its subsidiaries or affiliates.
The VIP Club Membership Program and all program benefits (including VIP Rewards) are governed by any existing Terms and Conditions and/or Privacy Policies for Pull-A-Part or U-Pull-&-Pay.
For any additional clarification or questions, or for further assistance, please speak with a store associate during your next visit or submit your request via our contact us form here.
* U-Pull-&-Pay Indianapolis and U-Pull-&-Pay Louisville stores are independently owned and operated locations (not owned by Pull-A-Part). These stores do NOT participate in the VIP Club Membership Program or offer the VIP Rewards benefit. Please contact these locations directly for any store-specific issues. Customers in Indianapolis or Louisville may continue to use VIP Club Membership Program benefits (including VIP Rewards) at Pull-A-Part's Indianapolis and Louisville locations.